The most frequent doubts before renting a motorhome

  • Additional payments to |the rental price:
  • Bail:
  • The day we deliver the vehicle you will have to pay 800 Euros, as a deposit. This money will be reimbursed in a period of 24 hours, after the return of the motorhome.

  • Damages caused to the vehicle:
    • The repair of the damage suffered by the mobile home during the rental period must be paid by the lessee.
    • The insurer divides the motorhome into several areas.
    • For each area of ​​the vehicle that is damaged by driving or improper use, the customer must pay the first 800 Euros of the repair.
    • If the day of the return, the motorhome presents damages in 3 different areas, then the landlord will have to pay, the first 800 Euros of the repair of each one of those 3 areas.
  • Excess kilometers:
    • The maximum number of kilometers allowed by our company is 300 km per night. For example: If a vehicle is rented for 6 nights, the assigned kilometers will be 1800 km.
    • If the client exceeds this s kilometer limit, you must pay the cost of 0.20 Euros per km Extra.
  • Cleaning the vehicle:
    • The day of the return of the motorhome, the client will pay an extra charge for cleaning.
    • This additional charge is calculated at 25 Euros per hour and the external and internal cleaning of a mobile home takes around 4 hours, depending on the conditions presented by the unit.
    • This charge can be avoided if the customer is responsible for returning the vehicle completely clean.
  • I charge for the conditions that the deposits present:
    • The client must take care to empty the sewage tank correctly to deliver it completely clean and disinfected, otherwise he will have to pay the company 50 Euros.
    • As for the gray water tank, it must be delivered empty and clean, otherwise an additional 25 Euros must be paid.
    • The clean water tank of the motorhome must be delivered full. If you return it empty, you must pay the cost of the filling, which is 25 Euros.
    • The motorhome must be returned with the fuel tank filled with diesel. If you are returned with a lower fuel level you must accompany us to a gas station and make the payment of the missing amount of fuel.
  • If an untimely event prevents us from delivering a motorhome that has been rented, we proceed as follows:
    • We will try to deliver another vehicle that meets the same characteristics.
    • If we do not have a similar vehicle, the rental must be withdrawn, for which the company will return the client, all the money that has been paid up to that moment and additional money will be paid from 50 Euros to 200 Euros, depending of the type of vehicle that had been rented.
  • ¿How does the company proceed if the customer cancels the reservation or rental?:
    • In these circumstances in Panda Rental proceed to re-hire the vehicle.
    • If it is rented by a new client, on the date of the previous one had booked, then the company will return the money. Otherwise, it will not.
  • ¿Is it allowed to bring pets in the caravan?:
    • The client should ask our advisors, if the motorhome that wants to rent, has the conditions to take animals.
  • Have our help in case of accidents:
    • We provide telephone support.
    • If you have any problem, you can call us and we will give you instructions about how to act.
    • We provide roadside assistance.
  • Countries to which you can travel in one of our vehicles:
    • We allow our clients to travel to any country that belongs to the European continent, except those that are at war.
    • In case you want to travel to Portugal it is very important that the client bring all the toll vouchers.
    • If the customer forgets to bring the tolls, they will be charged 200 Euros.
  • Minimum of nights for a rental:
    • During the low season: You must rent a minimum of 3 nights.
    • During peak season: You must rent the vehicle for at least 6 nights.
  • ¿Why do we say that we rent for nights instead of renting per day?:
    • This is due to the fact that customers remove the rolling stock after 4 pm and when they return it, they do so before 12 noon if it is low season, and at 10 am if it is high season.
  • Do the motorhomes include the bedding for rent?:
    • We include the bedding adding an extra charge.
    • The customer can bring his own and save this charge.
    • For rentals of 15 nights and up, we include bedding at no extra cost.
  • Does the customer have to pay for the vehicle insurance?:
    • This insurance is included in the total cost of the motorhome rental.
    • The insurance is with a franchise of 800 Euros.
  • Do the motorhomes include a tv?:
    • All our vehicles have a television. Something we recommend with respect to this point, is to carry an HDMI cable to connect it to your laptop, because generally the signal that the antenna picks up is very weak and the channels do not look good.
  • Accessories included as data in the units without extra charges:
    • Extinguisher
    • Camping table and chairs
    • Refracting vest
    • Chocks
    • Campingaz kitchen
    • Electric power converter 12 V 220 V
    • Deodorant tablets for the toilet
    • Hose and bucket
  • If any of the accessories included as data fails Can the client recover part of the rent money?:
    • These accessories are provided in the form of a loan at no extra cost.
    • Said elements, since they are not included in the total rental price, the company will not return money if any of them fail.
  • ¿Is it permissible for customers to smoke inside rented vehicles?:
    • The company prohibits people from smoking inside the rented motorhome.
    • If the unit is returned with a cigarette smell, the customer will be charged a penalty.

    • 5 curious facts about Málaga that you probably did not imagine

    • The clocks of the Málaga metro:
      • The clocks of this subway keep a curiosity that few know and it is about its British origin, which causes that the hands dial only 59 seconds instead of 60, this is because in Great Britain the system of the clocks placed in the train stations, CCOUNT the second and l get to the end, instead of continuing remains paused andn is the minute hand which is responsible for marking the last second. D and thus fail to make timely departure time of trains.
    • An inmate is released annually during Holy Week:
      • It is not the only place in the world in which this practice is practiced, in fact, in Spain several cities perform this practice. In Malaga an inmate is released every year by royal decree since Carlos III took this outstanding decision.
    • Record of Pablo Picasso:
      • The famous painter Pablo Picasso Malaga, figure in the book of Guinness record for being the professional artist most productive in the world, registering a stock of 3.500 paintings, 1.000 prints, 34 .000 illustrations and 300 sculptures.
    • Industrial city:
      • Malaga developed during the Industrial Revolution and could become one of the most advanced regions. At this time, it became the main industrial city, because in its territory it had dozens of factories.
    • Sweet "Loca":
      • The popular cake with the name "Loca " comes d the Garden neighborhood and is believed to s u named after the place where it was made, since, it was just in front of a psychiatric hospital for women. These sweets are made with puff pastry, custard and egg yolk, the same are found in most commercial establishments such as bakeries and pastry shops in the city.


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